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Two Factor Auth - Admin Disable

Endpoint

/i/two-factor-auth?method=admin_disable

Overview

Disables 2FA for a target user (admin operation).

Authentication

Countly API supports three authentication methods:

  1. api_key=YOUR_API_KEY
  2. auth_token=YOUR_AUTH_TOKEN
  3. countly-token: YOUR_AUTH_TOKEN

Permissions

Requires Global Admin.

Request Parameters

ParameterTypeRequiredDescription
methodStringYesMust be admin_disable.
api_keyStringYes (or use auth_token)API key for authentication.
auth_tokenStringNoAuth token as query parameter or countly-token header.
uidStringYesTarget user id.

Response

Success Response

{
"result": "Disabled 2FA for user"
}

Response Fields

FieldTypeDescription
resultStringResult message.

Error Responses

  • 400
{
"result": "User id required"
}
  • 500
{
"result": "Database error while disabling 2FA"
}
  • 404
{
"result": "User does not exist"
}

Behavior/Processing

  • Sets two_factor_auth.enabled=false and removes two_factor_auth.secret_token for target user.
  • Emits system log action: two_factor_auth_disabled with user_id payload.

Database Collections

CollectionUsed forData touched by this endpoint
countly.membersUser account settingsDisables target user 2FA and removes secret.
countly.systemlogsAudit trailReceives two_factor_auth_disabled action.

Examples

Admin disable target user 2FA

/i/two-factor-auth?api_key=YOUR_API_KEY&method=admin_disable&uid=65f1f7b2ad5b9b001f12ab34

Last Updated

2026-03-05