Login to JIRA

Enterprise

This endpoint is part of Countly Enterprise. To get access, contact sales or compare versions. Existing customers can reach the support portal with questions.

Endpoint

/i/crashes-jira?method=login

Overview

Starts OAuth 1.0a authorization with JIRA and redirects to JIRA authorization page.

Authentication

Pass api_key or auth_token as a query parameter, or send countly-token as a header. See Authentication.

Permissions

• Requires global admin access.

Request Parameters

Parameter	Type	Required	Description
method	String	Yes	Must be login
pretty_callback	String	No	Use yes to make callback redirect to /crashes-jira/login_callback UI page
api_key	String	Yes (or auth_token)	API key authentication
auth_token	String	Yes (or api_key)	Auth token authentication

Examples

Example 1: Start OAuth login flow

/i/crashes-jira?method=login&pretty_callback=yes&api_key=YOUR_API_KEY

Response

Success Response

On success, endpoint responds with redirect (302) to JIRA authorize URL:

{
  "result": "Redirect to JIRA authorization"
}

Response Fields

Field	Type	Description
result	String	Conceptual success message for docs; actual response is HTTP redirect

Error Responses

HTTP Status	Response
500	{ "result": "Failed to generate oauth object: ..." }
500	{ "result": "Failed to retrieve oauth token: ..." }
500	{ "result": "Failed to store oauth token: ..." }

Behavior

1. Reads global crashes-jira config (api_url, api_consumer_key, client_private_key, callback_url).
2. Creates temporary OAuth request token and stores it in countly.crashes_jira (_id: "meta").
3. Redirects to JIRA OAuth authorization endpoint.

Related Endpoints

• JIRA for Crashes - Callback
• JIRA for Crashes - Check Login

Implementation details

Configuration Impact

Setting	Default	Affects	User-visible impact
crashes-jira.*	Crashes Jira integration defaults	Jira integration logic and synchronization behavior.	Changes to Jira integration settings can alter authentication, sync behavior, and returned integration state.

Database Collections

Collection	Used for	Data touched by this endpoint
countly.crashes_jira	Endpoint data source	Stores endpoint-related records this endpoint reads or modifies.